How Custom Orders Work

Proudly made in Cape Town • Custom canvas • Made to measure
How Custom Orders Work

From an idea or problem to something made for the job.

Custom made work can feel unfamiliar if you are used to buying from a catalogue. The Canvasland process is intentionally practical and straightforward.

Open custom storage box
The process

Simple enough to begin. Detailed enough to get the job right.

Not every project follows exactly the same route, but this is the basic journey.

Show us

Send photographs, a sketch or bring the item in. Explain what you need the finished product to do.

Measure

Provide approximate or confirmed dimensions, depending on the job and stage of the enquiry.

Agree

Discuss material, construction, practical details and the quoted work before manufacture begins.

Make

The workshop makes the product to the agreed brief and arranges collection or next steps.

Custom does not mean complicated

Start with what you know.

You may know the exact dimensions and material you want. Or you may simply know that rain gets onto the patio furniture and the current cover does not work. Both are valid starting points.

  • Show what exists now
  • Explain what is not working
  • Describe where the product will be used
  • Identify access, fastening or carrying needs
  • Say what matters most to you

For repairs

Canvasland first needs to understand whether the existing product is suitable for repair and whether the surrounding material is sound enough to make the repair worthwhile.

For one off ideas

A sketch can help, but it does not need to be professional. Photos of similar ideas, dimensions and a description of the intended use can be enough to start the conversation.

For repeat commercial work

Once a specification has been agreed, the business can discuss how future repeat requirements should be documented and ordered.

Before manufacture

Make the brief clear.

Dimensions

Confirm the measurements being used for manufacture.

Material

Agree the material or material type suitable for the job.

Details

Confirm openings, straps, zips, handles, fasteners or other relevant features.

Finish

Clarify colour, appearance and any practical finish requirements that matter.

Ready to begin?

You can start with a photograph and a sentence.

Tell Canvasland what you need the product to do. The rest of the brief can develop from there.